Location: South West England (Field-based)
About the Role:
We are looking for a skilled and motivated Field Service Engineer to join our team. In this role, you will be responsible for the commissioning, testing, preventative maintenance, and service repairs of food processing inspection equipment, including X-rays, checkweighers, metal detectors, and other process inspection machinery.
The role is entirely field-based, covering South West England and the surrounding areas. You will be the first point of contact for customers, providing vital on-site support to ensure their equipment is functioning optimally and any technical issues are resolved quickly.
Key Responsibilities:
Commissioning & Installation: Install, test, and calibrate food processing inspection equipment on customer sites, ensuring it meets performance and safety standards.
Preventative Maintenance: Carry out routine maintenance on equipment to prevent issues and extend the lifespan of machines, minimizing downtime for customers.
Service & Repairs: Diagnose faults and perform on-site repairs to ensure food processing equipment operates efficiently and effectively.
Customer Support: Provide technical advice and training to customers, helping them understand the proper use and maintenance of equipment.
Documentation: Maintain accurate records of service visits, repairs, and maintenance activities, ensuring all documentation is completed promptly and shared with relevant teams.
Field-Based Support: Respond quickly to customer callouts across the South West, ensuring minimal disruption to their operations through timely and effective support.
Key Skills & Experience:
Technical Expertise: Experience working with food processing inspection equipment (X-rays, checkweighers, metal detectors) is highly desirable, but full training will be provided for the right candidate.
Electrical/Mechanical Skills: A strong foundation in electrical, mechanical, and electronic systems, with the ability to read schematics and troubleshoot technical problems in the field.
Field Service Experience: Experience in a similar field service role, particularly within the food processing or manufacturing sector, is advantageous.
Problem Solving: Capable of identifying and fixing issues under pressure while maintaining high standards of workmanship.
Customer-Focused: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and deliver outstanding service.
Flexibility: Willingness to travel across South West England, with occasional overnight stays as required, and work flexible hours to meet customer needs.
Requirements:
NVQ/BTEC or equivalent qualification in Electrical/Mechanical Engineering.
Full UK driving licence (essential).
Strong technical problem-solving abilities.
Willingness to travel across South West England and beyond, with occasional overnight stays.
Benefits:
Competitive salary based on experience.
Company vehicle, tools, and equipment provided.
Opportunities for professional development and training.
Supportive team environment with a focus on continuous improvement.
If you are a proactive, technically skilled individual with a passion for delivering high-quality service, we'd love to hear from you!
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.
