Client
My client are an industry leader within the Telematics Engineer, Covering a number of contracts throughout the Essex
An excellent opportunity has arisen within the Essex area for an experienced Telematics Engineer
Job Summary:
You will be responsible for the installation, maintenance, and support of telematics systems in various field locations. Your primary focus will be on ensuring the successful implementation and functionality of telematics equipment, including GPS tracking devices, sensors, and communication modules, in a range of vehicles and machinery. This role requires a blend of technical expertise, fieldwork experience, and strong communication skills to deliver exceptional service to our clients.
Key Responsibilities:
Installation: Conduct onsite installation of telematics equipment in vehicles, heavy machinery, and other assets according to manufacturer specifications and industry standards.
Configuration: Configure telematics systems to meet customer requirements, including setting up custom alerts, geofences, and reporting parameters.
Testing: Perform comprehensive testing of installed systems to verify proper functionality, accuracy of data transmission, and integration with existing vehicle systems.
Maintenance: Conduct routine maintenance checks and firmware updates on installed telematics equipment to ensure optimal performance and reliability.
Troubleshooting: Diagnose and resolve technical issues with telematics systems, including hardware, software, and connectivity problems, while onsite or remotely.
Customer Training: Provide training to customers and end-users on the operation, maintenance, and troubleshooting of telematics equipment.
Technical Support: Offer timely and effective technical support to customers via phone, email, or onsite visits, addressing inquiries and resolving issues promptly.
Documentation: Maintain accurate records of installations, maintenance activities, and customer interactions using designated systems and tools.
Compliance: Ensure compliance with regulatory requirements and safety standards related to telematics installations and operations.
Collaboration: Collaborate with internal teams, including sales, engineering, and customer service, to address customer needs, resolve technical challenges, and improve product offerings.
Continuous Learning: Stay updated on advancements in telematics technology, industry trends, and best practices through training programs and self-directed learning.
You must have a history within the Telematics Engineer industry to apply for this position
For further vacancies please visit our website. www.chartwellrecruitment.com
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you're CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.
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